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Transitional Care That Works

The period immediately following discharge — particularly after rehabilitation — is one of the most fragile points in a patient’s care journey. New functional limitations, medication changes, caregiver strain, financial stress, housing or social instability, and fragmented follow-up often converge within a compressed transition window.

Presidium Health delivers structured transitional care services that bring clarity, accountability, and continuity to this high-risk period — integrating clinical coordination with real-world social determinants of health to support stable recovery across settings.

What Is Transitional Care?

Transitional care refers to coordinated clinical and operational services that support individuals as they move between care settings — particularly when medical, functional, or social risks increase.

Transitions may include:

  • Rehabilitation to home
  • Skilled nursing facility to community care
  • Hospital to post-acute services
  • Emergency department to outpatient follow-up
  • Incarceration to community re-entry
  • Home to skilled nursing facility
  • Shelter or interim housing to permanent housing with care coordination

High-quality transitional care goes beyond discharge instructions. It is a structured process designed to stabilize individuals during periods of elevated risk. This includes:

Clinical Alignment
Alignment across inpatient, outpatient, and community-based care teams Verification of medication reconciliation and access Monitoring of early clinical warning signals
Functional & Caregiver Stability
Assessment of functional capacity, environmental readiness, and caregiver stability
Social Determinants & Coordination Oversight
Clear ownership of follow-through during handoffs Integrated evaluation of social, legal, housing, and access-related risks Accessible, continuous communication so information follows the individual across settings Monitoring of early social warning signals
Clinical and social stability are interdependent. Without structure, small disruptions can escalate quickly. Presidium Health makes transitions deliberate, monitored, and accountable across both traditional and non-traditional care environments.

STAR™ — Safe Transition After Rehabilitation™

STAR™ (Safe Transition After Rehabilitation™) is Presidium Health’s structured delivery model for high-risk post-rehabilitation transitions.

STAR™ strengthens — rather than replaces — existing primary care, care management, and Enhanced Care Management (ECM) workflows by introducing clarity, defined processes, and structured escalation during the highest-risk transition window. It integrates medical coordination with structured assessment of functional and social risk factors that influence recovery.

Delivered through standardized workflows, STAR™ integrates across wraparound services, ECM care coordination, managed care, and delegated care models.

Rehabilitation discharges frequently involve layered shifts across clinical, functional, and social domains occurring simultaneously.

Patients may leave rehabilitation with:

  • New diagnoses that compound existing chronic conditions
  • Medication adjustments interacting with prior regimens
  • Functional changes affecting daily living capacity
  • Increased caregiver reliance without aligned expectations
  • Shifts in financial, housing, or social stability
  • Multiple provider transitions requiring coordinated alignment

The result is not simply discharge — but convergence. Without structured oversight, these compounded shifts increase the likelihood of fragmentation, medication interruption, or avoidable utilization.

The STAR™ Transitional Care Stabilization Model

Post-rehabilitation instability rarely occurs in isolation. Clinical, functional, social, and caregiver/access risks frequently shift simultaneously.

STAR™ is designed to stabilize this convergence of risk domains:

Clinical Risk — Diagnosis changes, medication complexity, symptom instability Functional Risk — Mobility limitations, equipment needs, altered daily living capacity Social Risk — Housing instability, food access disruption, transportation barriers, financial strain Caregiver & Access Risk — Caregiver readiness, access challenges, fragmented information

At the center of these converging forces is structured stabilization — coordinated oversight, defined accountability, proactive escalation, and continuity across settings.

Structured Transitional Care vs. Traditional Models

Structured frameworks reduce variability and strengthen accountability during high-risk transition periods.

Dimension Variable Transitional Care Models Presidium Health — STAR™ Delivery Model
Timing of Engagement Begins after discharge Activated prior to discharge
Workflow Design Inconsistent Structured, repeatable model
Ownership & Accountability Diffuse Defined and closed-loop
Medication Management Documented Verified with access confirmation
Risk Monitoring 30-day readmission focus Early clinical, functional, and social indicators
Social & Functional Integration Situational Embedded into structured assessment
Follow-Up Execution Scheduled Verified and escalated if needed
Access & Escalation Business hours only Defined escalation pathways with after-hours support
Documentation Activity-based Accountability-aligned continuity

Ready to Improve Post-Rehabilitation Stability?

Structured transitional care reduces variability, strengthens accountability, and supports safer recoveries across settings. If you are exploring implementation, partnership opportunities, or integration within ECM, managed care, or delegated care models, Presidium Health is ready to collaborate.

Key Features of Our Transitional Care Program

  • Agile Case Management. A case management approach that addresses the immediate needs consequent to a transition while maintaining a focus on longitudinal outcomes.

  • Engagement. Patient and family engagement is prioritized as an essential to maintaining long-term health.

  • Collaboration. Partnerships with care team members across all settings to create and carry out a unified plan.

  • 360 View. Comprehensive planning that addresses medical, social determinants of health, mental, financial, and access needs. 

  • Continuity of Care. A service approach where continuity transcends the change in care setting. 

Care team member providing transitional care to a patient at home

Learn How Social Factors Influence Successful Care Transitions

Transitional care’s success is deeply influenced by non-medical factors like housing instability, transportation access, food insecurity, education, and social support. The most effective Transitional Care Programs bridge clinical care and social reality- transforming isolated interventions into equity-centered, human-first outcomes.

See How Social Factors Matter

Learn More About Coordinated Transitional Care Services & Enhanced Care Management

What starts at discharge doesn’t end there. Transitional Care lays the groundwork for successful Enhanced Care Management by identifying risks early, closing gaps in care, and building trust with high-need patients. See how seamless care transitions drive better outcomes—and set the stage for long-term stability.

Boost Transitions With ECM

Policy Shaping the Future of Care

Federal and state rulemaking continues to influence how care transitions are supported and reimbursed. From billing codes to compliance standards, understanding these shifts is essential for providers navigating value-based arrangements. Explore our policy insights to see how evolving regulations impact transitional care delivery.

Explore Our Policy Insights

Redefining Success in Transitional Care Metrics

Transitional care metrics often emphasize hospital readmissions, follow-up visits, and medication reconciliation — but these traditional measures miss the bigger picture. A drop in 30-day readmissions may look like success, yet patients can still cycle through emergency departments, observation stays, or skilled nursing facilities. Real success means showing that patients recover at home, avoid preventable setbacks, and experience better quality of life. To achieve this, health systems must move beyond lagging indicators and adopt upstream, patient-centered measures that reveal risks earlier and drive meaningful outcomes.

Explore Success Metrics

Learn More

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