Patient Services

couple conferring with a doctor from Presidium Health

PRIMARY CARE

For many patients who have chronic conditions or are functionally limited, going to the doctor’s office on a regular basis can be problematic. Unfortunately, this often leads to unmet needs and a worsening of the patient’s condition.

 

Our goal at Presidium is to provide high quality, consistent healthcare to our patients in their homes so they no longer have to wait until they’re in an emergency situation to seek treatment.

 

Our Primary Care program delivers holistic, home-based care to each of our patients and includes:

 

  • Monthly wellness and preventive care visits by your primary care physician
  • Treatment for chronic conditions such as diabetes, heart disease, COPD, congestive heart failure, chronic kidney disease, hypertension, behavior disorders, and much more
  • Medication fulfillment
  • Medication home delivery

 

If needed, we can also provide:

  • Lab work
  • Radiology and imaging
  • Respiratory therapy
  • In-home behavioral health provider

 

Presidium’s Primary Care program is like going to the doctor’s office…only better. You get high quality, individualized care without ever leaving the comfort of your own home.

ACUTE CARE

When a patient has a sudden, urgent episode of illness or injury, it often results in a trip to the emergency room or an ambulance ride to the hospital.

 

But this doesn’t necessarily have to be the case.

 

With Presidium Health’s Acute Care program, we provide in-home, on-demand emergency services – and all patients need to do is call our physician-backed 24/7 Triage Line.

 

Once a call is made, we go into action. Through our electronic medical records system (EMR), we can immediately access your medical history and list of medications, which gives us important insight into your health and enables us to diagnose and treat you.

 

We can then rapidly provide a number of different services in your home including:

 

  • Physician and nurse visits
  • Labs and blood work
  • Radiology and imaging
  • 24-hour heart monitoring
  • Respiratory therapy
  • Medication home delivery

 

If we determine an emergency room visit is needed, our team will arrange for transport to your hospital. We will also communicate with the hospital’s ER team to let them know you’re on the way and provide them with your medical records so your visit is focused and efficient.

home health nurse checking a Presidium Health acute care patient
elderly man being cared for by a nurse from Presidium Health's transitional care program

TRANSITIONAL CARE

Just because you’re being discharged from the hospital or a skilled nursing facility doesn’t necessarily mean you’re fully recovered. That’s why we designed our Transitional Care program – to ensure discharged patients get the ongoing care they need as they continue to recover at home.

 

Features

  • In-home physician visit within 72 hours of discharge
  • Medication reconciliation and refills, including home delivery
  • Access to our 24/7 Urgent Care Call Center

CHRONIC CARE

Our Chronic Care Program is designed specifically for patients who have two or more chronic conditions.

 

The program is centered around a customized Comprehensive Care Plan that our team will create specifically for you. Working in conjunction with our Mobile Team and Urgent Care Call Center, your Chronic Care Team will actively manage your care needs in conjunction with your Comprehensive Care Plan through monthly visits and follow-up calls to identify and address any changes in your condition early to avoid unnecessary emergency room visits or hospitalizations and to give you peace of mind 24/7.

 

Features

  • Comprehensive Chronic Care Plan customized for you
  • Monthly at-home visit with your Mobile Medicine Team
  • Monthly check-in call with your Chronic Care Management Team
  • Monthly review of your Comprehensive Chronic Care Plan, medical records, and medications; ensure any labs, imaging, or other orders have been completed and reviewed; order necessary medical equipment; coordinate with you Mobile Medicine Team
  • Urgent Care number you can call 24/7 for immediate help
Presidium Health chronic care worker checks in with patient

If you’re interested in Presidium Health and would like to know more, click here to send us a message.